Web Menu

Product Search

Language

Share

Home / FAQ

Frequently Asked Questions

  • How long can I get the feedback after the inquiry?

    We will reply to you within 2 hours on working days.

  • Are you a manufacturer or trading company?

    We have three factories. We also have our own international sales department. We do the production and sales by ourselves.

  • What products do you have?

    We focus on the R&D and production of:  - Cosmetic-grade ingredients: 1,2-Pentanediol/Pentylene glycol (CAS 5343-92-0), 1,2-Hexanediol (CAS 6920-22-5), and Caprylhydroxamic Acid (CAS 7377-03-9).  - Flame retardant synergists: 2,3-Dimethyl-2,3-diphenylbutane (CAS 1889-67-4) and Benzene,1,4-bis(1-methylethyl)-,homopolymer (CAS 25822-43-9).  - Intermediates: Acethydrazide (CAS 1068-57-1) and 2-Hydroxyethylhydrazine (CAS 109-84-2).  

  • What applications do your products relate to？

    Our products can be used in most fields, such as the cosmetics, polymer industry, coatings and paints, agricultural chemicals, and food industry.

  • Can you do customized products?

    Sure, we have our own independent laboratory. We can produce samples and products according to customer requirements.

  • How about the capacity of your company?

    We have three factories and twelve modern production lines. Our annual production capacity is over 20,000 tons.

  • How many employees? What about the technicians?

    There are more than 100 employees, including 10 engineers and 30 technicians.

  • How to guarantee the products’ quality?

    First, we will do the inspection after every process. As to the finished products, we will do 100% inspection according to the customers’ requirements and the international standard. Second, we have our own testing lab and the most advanced inspection equipment, including spectral analyzers, metallographic microscopes, chromatography/mass spectrometry, thermal analyzers, elemental analyzers, etc. The above equipment can fully ensure the provision of high-quality products to customers, while also meeting their comprehensive testing requirements.

  • What’s the payment terms?

    Normally, we can do EXW/FCA/FOB/CIF/CNF, etc. TT in advance is preferred (Negotiable).

  • How to deliver the goods to us?

    It depends on the quantity. We can ship it by sea, by air, by train, and by land.

  • Where are your products mainly exported to?

    Our products are mainly exported to over 30 countries over the world, such as the USA, Germany, Japan, Spain, Italy, the UK, Korea, Australia, Canada etc.

SUNTUN respects the privacy of your data
We use cookies to give you the best browsing experience on our website. By clicking the button, you agree to receive and store cookies on our site. You can allow, block or delete cookies installed on your computer by configuring your browser options installed on your computer. Please see our Data Protection Statement for more information.
Accept